Ben Couzens - Senior Leadership/Board Roles

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A Business Leader with outstanding success in Europe, Eastern Europe, Asia, USA and Middle East in turnaround, start-up, international business creation, professional services, technical and IT innovation, offshoring, and building world-class teams. Industries include Oil and Gas, Civil and Structural Engineering, Manufacturing, ERP, IT, Software, Financial Services, Consultancy.

Click on the links in this table for versions of Ben Couzens' CV highlighting specific experiences and skills

General CV Project Management CV Consultancy CV Business Development CV
IT/IS CV IT Project Management CV  SAP ERP CV Senior Leadership/Board level work CV
Software Development CV Oil and Gas CV Energy CV Renewable Energy CV
Banking and Finance CV Telecom CV Engineering CV Manufacturing CV
Relocation Microsoft Word.doc CV Interim CV Non-Executive CV

Combining innovative Business Acumen with Technical Flair has driven my outstanding success in Management, Professional Services, Project Management, Consultancy, IT, ERP, SAP, Financial Services, Banking, Engineering, Manufacturing, Oil and Energy working in Europe, Eastern Europe, Russia, Kazakhstan, USA, India, Philippines and UAE. I particularly enjoy building and leading international teams ranging from a few to a few hundred but am equally comfortable working alone.

  • Board Director Bowater CTO/CIO - European Development Director MiTek Inc. Manufacturing & Engineering & IT (also directing teams in Birmingham, Paris, Zurich, Frankfurt, Munich and Orebro)
  • Board Director Misys - Global Products Services Director Misys Banking Software (also directing teams of 300 staff in London, Manila and Bangalore plus outsourced contractors )
  • Partner Deloitte - Partner Deloitte, built new $70m SAP ERP IT service line.  Recruited trained directed 100 consultants.  In charge ERP Consulting service line in 17 countries. 
  • Deloitte EMEA Leadership - Partner Deloitte.  Promoted to EMEA  Deloitte Leadership ERP Consulting Service Line
  • Coopers & Lybrand Consulting - Senior Manager Coopers & Lybrand, built new SAP ERP IT service line
  • Non-Executive Director Cranfield University (Residential Training)
  • Interim Management - available for Interim Management positions
  • IT - Information Technology - 25 years experience ranging from "hands-on" IT, to IT team management, to directing an IT/IS staff of 300+
  • IS - Business Information Systems - business systems developer, bespoke software, packaged software, ERP, SAP
  • Team Management - multiple successes in recruiting, building, training, mentoring, project managing IT teams ranging from a few to a few hundred
  • Engagement  Management - Communication - expert in communicating and keeping all parties fully informed and engaged while managing excess expectation
  • Budget Resource Management - expert in the use of appropriate processes and tools to ensure on-time on-budget project delivery
  • Client Management - 25 years experience of client management with proven success in growing relationships of trust, generating follow-on business
  • Contract Negotiation - extensive experience in negotiating contracts in all circumstances ranging from friendly to adversarial
  • Implemented acquisitions in Europe and the USA, including integrating operations of $150m pa global competitor
  • Negotiated merger and subsequent forced divestment with Monopolies Commission
  • Presentation - exceptional written, public speaking and presentation skills
  • ERP - Enterprise Resource Planning - SAP - implement, support, sell $70m in 7 years, directing team of 100 SAP implementers
  • IS - Engineering Information Systems - finite element software developer, leading-edge 3D graphics developer, automated design engineering systems
  • Engineering Design Software - design, develop, implement, support, sell - won and directed outsourced software maintenance for Ministry of Transport
  • Retail Banking Software - design, develop, implement, support, sell in 400 banks worldwide
  • Financial Consultant - certified as Financial Consultant by SAP Berlin, Senior Manager Coopers & Lybrand, Partner Deloitte
  • Structural Engineer - military, transport, bridges, finite element analysis, theatres,48 storey building, prisons, hospitals, housing, roof structures
  • Civil Engineer - Project Engineer managing Petrochemical plants, power generation, bridges, railway, motorways, aviation, military.  Chartered Civil Engineer
  • Oil and Gas Facilities - Project Engineer managing Petrochemical plants, oil fired power stations
  • Oil and Gas Upstream - Project Manager subsurface integrated studies, project management, consultancy sales, resourcing
  • Nuclear Power - IT strategy
  • Manufacturing - management, machine design, software automated manufacturing
  • Professional Services & Consulting - Partner Deloitte, Coopers & Lybrand, Project Director PE, Global Director Professional Services Misys, freelance consultant
  • PRINCE2 Certified Advanced Project Manager
  • Project Management - major Civil projects, major IT projects, oil and gas consultancy, financial services. 
  • Program Management - complex international systems implementations

Work experience includes UK, USA, France, Germany, Switzerland, Sweden, Norway, Denmark, Latvia, Lithuanian, Estonia, Poland, Czech Republic, Hungary, Slovenia, Slovakia, Croatia, Macedonia, Serbia, Romania, Russia, Kazakhstan, Qatar, Abu Dhabi, Dubai, Sharjah, India, Philippines

 2008 March to 2010 July   Knowledge Reservoir Oil and Gas Consultancy Services Project Management, Professional Services and Business Development Europe, Africa, Middle East

  • Successfully rescued Project Management of £multi-million field development project which was in trouble with unhappy client and uncontrolled expenditure
  • Project Managed large integrated field development studies including Geology, Geophysics, Reservoir Engineering, Simulation, Modelling
  • Took over accounts and territories from several departing colleagues
  • Sold and contracted €multi-million global consultancy agreement with OMV
  • Built relationships with global oil companies including Afren, Anadarko, Apache, BG, BHP, Centrica, Chariot, CNR, ENI, Enquest, Fairfield, Falkland, Firstoil, GDF, Hess, JKX, Maersk, Marathon, MND, Nippon, OMV, Petro-Canada, Petrom, Pioneer, Premier, Serica, Shell, Silverstone, Sterling, Talisman, Venture, Xcite, Crescent Petroleum, Dubai Petroleum, ADNOC, ADCO, ADMA, ZADCO, ADOC, Total, Oxy, Qatar Petroleum, RAK, KOC, Kuwait Energy
  • Achieved pre-qualification registration with ADNOC Group
  • Established UAE market presence including Abu Dhabi, Dubai, Sharjah, Qatar
  • Formal reference available on request

2004 to now   Independent Consultant

  • Consultancy in Prague, Paris and London included interim strategic consultancy to global leadership of BAT Tobacco Company
    and interim strategic consultancy to world-leading Nuclear Energy company Areva, working directly with board members of Areva in English and French.
  • Benchmarking IT functions to global financial best practice standards
  • Strategic consultancy including designing and implementing an exit strategy for a Prague company
  • Strategic consultancy including designing and implementing a successful Prague company start-up

2003 to 2004    Misys International Banking Financial Services Software T/o £1bn
                        Board Director - Global Product Services Director

Selected to direct 300 staff worldwide developing and supporting financial software and to introduce and implement wide ranging change

  • Reversed collapsing global blue-chip Customer Satisfaction rating from “very dissatisfied” to “very satisfied” within first six months
  • Introduced ITIL IT Service Management
  • Initiated, championed and directed rationalisation of offshore development in Philippines and India increasing capacity, improving quality and reducing cost
  • Instigated and directed convergence of leading financial software packages building continued market leadership into the next generation of products

1996 to 2003    Deloitte & Touche    Global Auditing and Consulting T/o $12bn
                        Partner in charge SAP ERP in 17 countries

Selected to develop Enterprise Resource Planning Consultancy in Czech Republic

  • Reviewed staff and business unit, transforming strategic direction and driving revenue from $100,000 p.a. to $3m p.a. within 12 months
  • Achieved recognition of global quality, enabling the business unit to join European consultant sharing policy, generating additional $6m pa fees
  • Established Board Level relationships, personally selling projects up to $23m
  • As Engagement Partner directed Project Management of complex international systems implementations with lead responsibility for all client interactions
  • Devised and implemented international recruitment policy, recruiting, training and deploying 100 consultants from 14 nationalities throughout the region
  • Commissioned publicity video in which clients generously praise the quality of the team and project delivery
  • Clients included Telecom, Mobile Telecom, Automotive, Beverage
  • Oil company clients included MOL Budapest and INA Industrija Nafte Zagreb
  • Appointed to devise and lead strategy to develop and consolidate internal and vendor relationships throughout Europe, Middle East and Africa
  • Championed SAP global business development strategy during holding company separation, whilst integrating Andersen Business Consulting teams
  • Successfully implemented these combined strategies, achieving revenue of $11m pa within 15 months, totalling $70m in 7 years at 30% profitability

1995-1996    Coopers & Lybrand  Global Auditing and Consulting T/o $8bn           
       SAP Consultancy Service Leader

Invited to establish SAP Consultancy in Czech Republic

  • Performed strategic review, developed and won approval for business plan, achieving $1m revenue sold, managed and delivered within 12 months
  • Initiated Central European cooperation enabling unified market approach
  • Clients included Telecom, Electricity, Gas, Retail, Automotive, Financial Services
  •  In addition to SAP ERP IT projects also managed numerous Management Consultancy projects

1995            SAP R/3 Academy, SAP Berlin Germany 

Residential training in the SAP R/3 Academy in SAP Berlin Germany.  SAP certified by examinations as SAP Financial Consultant.

1993-1995    PE International        Consulting T/o $300m        
       Project Director

  • Developed and presented bid, winning and delivering $2m+ project to create National Market Information System in Romania
  • Recruited and directed team of 20 consultants, and created local office and company presence in Bucharest
  • Selected and contracted local software companies and established post-project system longevity
  • Collaborated with telecom and data services to connect 200 markets

1992 – 1993    Warwick University.  MBA Master of Business Administration

1986 – 1992    Bowater          Global Manufacturing T/o $3bn    
         European Board Director MiTek Inc T/o $150m

Approached to turnaround the company

  • Reviewed strategic position, proposed business transformation, piloting new technology and winning board approval for fast track implementation
  • Successfully returned the company to premier international competitive position, initiating and implementing fundamental changes in 300 customers
  • Combined disparate software development teams in Birmingham, Paris, Frankfurt, Munich, Zurich and Orebro into single European team
  • Designed and commissioned hardware accelerators used by 300 customers, providing them with a tenfold increase in productivity
  • Designed and commissioned innovative time license hardware to lock proprietary software
  • Designed and implemented automated machine tool control systems
  • Designed and implemented radical software innovation providing significant competitive advantages
  • Directed pan-European teams of software and manufacturing technology developers, achieving sales of $45m pa sales within 2 years
  • Implemented acquisitions in Europe and the USA, including integrating operations of $150m pa global competitor
  • Negotiated merger and subsequent forced divestment with Monopolies Commission
  • Seconded to provide Strategic Consultancy to parent company Bowater

1985 – 1986    Skanska          Engineering Company T/o $17bn 
         Technology Director DATECH

Approached to create new IT software company

  • Built new business achieving profit with £1m sales within first 12 months, building foundations for £10m sales in subsequent years 
  • Delivered training and consultancy in highly technical software such as Electronics, Chemical Engineering, Petrochemicals, Finite Element Analysis, CAD
  • As professional witness, succeeded in proving serious design defect, winning case for my client

1982 – 1985    M H Anderson Consultants             $500m Technical Consultancy
          Head of IT & Software Development

  • Promoted to lead a team of 20+ analyst programmers developing engineering and financial software. 
  • Sold and managed outsourcing contracts for the Department of Transport, including a helpdesk and nationwide support.
  • Designed, coded, implemented and supported advanced finite element analysis software and 3D graphics
  • Designed, coded, implemented and supported innovative new engineering design software
  • Managed the design, development, implementation and management of business systems, timesheet systems, billing systems

1981 – 1982    Harris & Sutherland Consultants   $70m Engineering Consultancy
          Senior Engineer        (also seconded ‘78–‘79)
 

  • Led design teams for military and civil projects, bridges, finite element analysis, theatres,48 storey building, prisons, hospitals, housing, roof structures
  • Designed programmed and implemented software for seismic building design
  • Reviewed 48-storey hotel designed by competitor, identified serious longstanding errors, and successfully defended findings halting construction and forcing redesign
  • Led teams designing 30 military structures

1975 – 1981    John Laing ($1bn Engineering Company)     
          Project Engineer (UK and Poland)

  • Managed projects in petrochemical plants, power generation and transportation, including engineer in charge motorway bridges M63 and M25.
  • Project Engineer oil fired power stations - LittleBrook D Dartford England and Zakłady Azotowe Włocławek Poland
  • 1979-1981 In charge of upgrading a US nuclear air base in UK, construction of seven M63 bridges and new technologies for the construction of twelve M25 bridges
  • 1976-1978 Managed construction of sections of Petro-Chemical plant in Poland
  • 1975-1976 Managed the construction of power station turbine generator blocks.

1975                 British Antarctic Survey      

  • Selected and employed as geophysical surveyor by British Antarctic Survey. 
    Polar expedition 18 months at South Pole cancelled by Government funding cuts

1974                 Geoscience Consulting       

  • Gravimetric field survey for hydrocarbon exploration

1973                 Taylor Woodrow - Brighton Marina       

  • Taylor Woodrow - Project Engineer managing construction of road cliff tunnel and harbour breakwaters - work reviewed and certified by Cambridge University

1972                 Metal Box Portslade       

  • Machine Tool Apprentice - Metal Box Portslade - factory training reviewed and certified by Cambridge University

1968-1971          Marks & Spencer       

Qualifications 

1971-1975        MA Engineering
Cambridge University 

                        Mechanics, Structures, Materials, Fluids, Thermodynamics, Aerothermal, Alternative Energy, Manufacturing, Electronics, Electrical Power, Electromagnetics, Mathematics, Dimensional Analysis, Information Engineering, Computing, Technical Drawing, Environmental Engineering, Civil Engineering, Surveying, Geodesy

1992-1993        MBA Master of Business Administration
Warwick University Warwick Business School

1980                 Chartered European Engineer.  Chartered Civil Engineer    
Special Commendation for Excellence from Institution of Civil Engineers 

1990                 Chartered IT Professional   

1996                 Certified Financial Consultant
SAP Academy Berlin 

2006                PRINCE2 Certified Advanced Project Manager 

2007                Non-Executive Director      
Cranfield University (Residential Training)

 Languages    

English- native.  French - business, Polish, Romanian, Czech - useful

Personal

British.  Married, 3 adult children.  Willing to relocate.  Enjoy travel.  

Currently location provides easy travel to Heathrow, London, Bracknell and Reading by train and motorway.  Also own home in Prague.

 “Ben is the best boss I ever had.”  Attila Feher, Senior ABAP developer, reported to Ben at Deloitte & Touche

“Ben is a bright, energetic, client focused, "can do" professional. He recruited then mentored and grew a body of professionals into a seasoned team of professionals, who shared his vision and unwavering passion to quality and client service. I had the pleasure of having him as my colleague and seeing, "up close", his single-minded focus on client service and quality.”  Azam Sher. managed Ben indirectly at Deloitte & Touche

 “Ben was responsible for our implementation of SAP - the most comprehensive in CEE - including a total BPR. He is a great guy to work with and very professional. Due to his skills we managed to succeed. My best recommendations!”  Dennis Thaagaard was Ben's client

 “Ben stood out as an exceptionally visionary and energetic leader, rapidly growing his SAP consulting practice into the largest and most profitable service line in our region. At the same time Ben demonstrated tremendous "people skills", generating enthusiasm wherever he went and gaining the support and respect of clients, colleagues and staff alike.”  Steve Knabe worked directly with Ben at Deloitte & Touche

"I was impressed by Ben's capability to build successful consulting business from zero to multi million business.  He had vision and made it into a reality.” Egils Simanovskis, SAP Senior Consultant reported to Ben at Deloitte & Touche

“Some people understand technology, fewer understand technology and have the skills to deliver, rare are the individuals who combine the two with a deep understanding of business issues. Ben utilises this valuable combination of skills to great effect. Together we developed a business plan for SAP services, Ben made sure he delivered...”  Mats Beem managed Ben at Coopers & Lybrand

"Ben Couzens is a brilliant man. He has the ability to grasp incredibly complex systems-related issues, and to connect powerfully with human beings in meaningful ways -- a person who is a rare combination of technically gifted and interpersonally skilled.” Lenann McGookey Gardner, President, Lenann McGookey Gardner Management Consulting, Inc.

“Ben was my boss for almost 6 years at Deloitte&Touche. Ben was a exceptionally great manager and excellent leader. He inspired us all to do our best and earned our respect almost immediately with his depth of knowledge, experience and patience. Always able to motivate people and lead them to success.” Frantisek Honsa, Manager for SAP, Deloitte & Touche reported to Ben at Deloitte & Touche

“I worked under Ben at Deloitte in Prague and found him an excellent manager with an enviable understanding of the Central and Eastern European business environment.” Dan Taylor, Senior Management Consultant, Deloitte Central Europe, Prague, Deloitte & Touche reported to Ben at Deloitte & Touche

“I was impressed by Ben's capability to build successful consulting business from zero to multi million business. He had vision and made it into a reality.” Egils Simanovskis, SAP Senior Consultant, Deloitte reported to Ben at Deloitte & Touche

“I fully subscribe to my Deloitte former colleagues comments on the Internet, with Mr. Couzens I had the best and happiest time in my entire professional life. We regretted very much his departure from DTCE because without him good projects became scarce.” Cristina Chiriac, SAP Senior Consultant, Deloitte reported to Ben at Deloitte & Touche

Click here for View Ben Couzens's profile on LinkedIn

Interests

I enjoy my family, socialising, sailing, cycling, rambling, opera, travelling and experiencing new national cultures. I am a violinist in Reading Symphony Orchestra, I am the Cambridge University and Daily Telegraph expat mentor for Prague